FAQ grouped by category

Default content

{
  "eyebrow": "FAQ",
  "title": "Answers before you push",
  "description": "Builds, domains, billing and security, grouped so you can scan for yours. The docs go deeper on every one.",
  "contact": {
    "title": "Stuck on a deploy?",
    "text": "Paste the build ID into a support ticket. Pro and Team plans get a reply from an engineer within four hours.",
    "action": {
      "label": "Open a ticket",
      "href": "#",
      "variant": "primary"
    }
  },
  "items": [
    {
      "category": "Builds",
      "question": "Which frameworks does Rivetlane build?",
      "answer": "Next.js, Remix, Astro, SvelteKit, Nuxt and any static site generator are detected automatically. Anything else builds from a Dockerfile or a custom build command."
    },
    {
      "category": "Builds",
      "question": "How are build minutes counted?",
      "answer": "From the moment the build container starts until the output is uploaded, rounded up to the nearest second. Cache restores and queued time are free."
    },
    {
      "category": "Builds",
      "question": "Can I cancel a build that is already running?",
      "answer": "Yes, from the dashboard or with rivet builds cancel. A newer push to the same branch also cancels the older build automatically."
    },
    {
      "category": "Deploys and domains",
      "question": "Do previews get their own URL?",
      "answer": "Every pull request gets a stable preview URL that updates on each push, plus a unique URL per commit you can share with reviewers."
    },
    {
      "category": "Deploys and domains",
      "question": "How fast is a rollback?",
      "answer": "Instant. Rolling back points your production domain at a previous deploy that is still warm, so there is no rebuild and no cold start."
    },
    {
      "category": "Deploys and domains",
      "question": "Can we bring our own domain and certificates?",
      "answer": "Yes. Point a CNAME or apex record at Rivetlane and certificates are issued and renewed automatically. Enterprise plans can upload their own certificates."
    },
    {
      "category": "Billing and security",
      "question": "What happens if we go over our bandwidth?",
      "answer": "Nothing breaks. Extra bandwidth is billed at $0.15 per GB and you get an email at 80% and 100% of your plan, with a spend cap you can set in settings."
    },
    {
      "category": "Billing and security",
      "question": "Do we pay for viewers or reviewers?",
      "answer": "No. You pay per member who can deploy. Anyone can view and comment on previews for free, including people outside your team."
    },
    {
      "category": "Billing and security",
      "question": "Is Rivetlane SOC 2 compliant?",
      "answer": "Yes. We hold a SOC 2 Type II report renewed every year. Team and Enterprise customers can download it, along with our latest penetration test summary, from settings."
    }
  ]
}